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Self Check-In

Self Check-In SymbolA new Self Check-in system is now available on the Freight service.

Drivers are now able to self check-in when they arrive at our Folkestone or Calais/Coquelles Terminals.
Self Check-in is easy and simple!



How does it work?

• On arrival at Check-in, drivers simply need to proceed to the lane signposted by this symbol and follow the step-by-step instructions displayed on the touch screens.

• These lanes are opened 24 hours a day, 7 days a week and available in 9 languages as follows:

English Flag German Flag
French Flag Italian Flag
Dutch Flag Polish Flag
Spanish Flag Czech Flag
Hungarian Flag    

• Self check-in has been designed to accept any method of authorisation chosen by your company: Online Bookings, Rapid Service Pass, Tickets, Vehicle List, etc.

• Our new system automatically detects your tractor registration number and your vehicle length.

• For drivers' convenience, Self Check-in have been designed at cab heights, so please note that all small size vehicles (eg. vans) will need to proceed to the manual Check-in booth.

Leaflets are available for drivers in 12 languages from the Folkestone and Calais/Coquelles terminals and on-board the Club Cars.  In addition to the above languages the leaflets have been produced in:
Turkish, Romanian and Russian.

 

Need help?

To find out how it works, click here to see a demonstration. 

If at any stage drivers need help during the transaction, help is always at hand at the touch of a button. Simply pressInformation buttonand our agents will be pleased to assist them.

Naturally, your drivers may still proceed to the traditional Check-in lane.