For more information:

» If you hold Crest Depositary Interests (CDI) in the Computershare Corporate Nominee service:  please contact COMPUTERSHARE INVESTOR SERVICES PLC
Tel.: 0 870 703 0039 (Local rate from the UK)
web.queries@computershare.co.uk

If you hold your CDI through another nominee, please contact your usual intermediary or broker.

» If you are a registered shareholder, please contact BNP PARIBAS SECURITIES SERVICES for any query on this transaction.
Tel.: +33 1 55 77 41 02 (from abroad)
Tel.: 0810 139 570 (from France at local rate)
Monday to Friday, from 7.45 am to 5 pm (UK time), on stock market business day
Paris.bp2s.get.sa.shareholders@bnpparibas.com

» If you are a bearer shareholder:
Contact you usual financial intermediary.  For any other question you may have, and only if you are a bearer, please contact the dedicated line on: 0808 234 4054
Monday to Friday from 7.45am to 5pm (UK time) on UK business days.